Do you accept fully customized coin orders?
Can I make changes to my order?
Yes, we're here to help.
To modify your order:
Before shipment: Contact us as soon as possible with the changes you need. If the order hasn't shipped, we will update it immediately.
After shipment: Unfortunately, we cannot make any changes once your order has been dispatched.
To cancel your order:
Before shipment: Contact us to request cancellation. If your order hasn’t shipped yet, we will cancel and issue a full refund.
After shipment: Contact us immediately. If the shipment can be stopped, we will cancel the order and issue a refund. If not, you can request a return or cancellation after receiving the package.
When will I receive my refund after a return?
Once our billing team processes the refund (typically within 1–2 business days), the timeline depends on your payment method:
Credit card: May take 3–5 business days to appear in your account.
PayPal: Typically appears within 48–72 hours.
Reviews are all from clients?